SMART Technology

SMART Technology

Smart. Secure. Easy to use. And available 24/7/365. TRC's SMART (Service Management and Relocation Tracking) system enables clients, transferees, TRC professionals and suppliers to get and exchange relocation information from anywhere in the world.

There's no cost and no special software needed: TRC clients and relocating employees can access their secure, customized SMART portal from their desktop or mobile device with a standard web browser.

Relocation technology developed by relocation professionals—for relocation professionals

TRC’s experts enhanced and refined a trusted platform to meet the unique needs of TRC clients, relocating employees, TRC professionals and our service partners.  By continually refining and maintaining the system in-house, we can readily meet specialized client requests and customization requirements.

Clients are empowered with comprehensive, real-time relocation data and tools

Within a secure environment, TRC clients can monitor program activity and budgets anytime, and drill down with comprehensive online reporting.  Beyond powerful analytics, SMART enables clients to actively manage their program, using tools like online initiation.

Online client services include:

  • New relocation authorizations
  • Financial history of active and closed files
  • Active coordinator file notes
  • TRC-created lump sum schedules
  • Exceptions to policy report
  • Current inventory information
  • Invoice history
  • Employee file tax summary
  • Report enhancements
  • Cost projections for budgeting purposes
  • Comprehensive relocation status and expense reporting
  • Articles and white papers

Relocation services and information for employees on the move

Relocating employees can access their relocation policy, expense reports, home sale and purchase information, inspection results and other important documents—anytime, anywhere. They can also communicate directly with their corporate relocation service team, complete service evaluations and connect to numerous helpful, relocation-related sites.